Your privacy is important to Urban Story Ventures. We operate the website
www.urbanstoryventures.com. Please read this privacy notice carefully as it contains important
information on who we are, how and why we collect, store, use, and share personal information,
your rights in relation to your personal information and on how to contact us and supervisory
authorities in the event you have a complaint.
1. Who We Are
Urban Story Ventures collects, uses and is responsible for certain personal information about
2. Children’s Online Privacy Protection Act
This website and any products and services offered herein are not intended for persons under the
age of 13. Urban Story Ventures does not knowingly collect information from anyone under 13
years of age. Urban Story Ventures prohibits children under the age of 13 from using all
interactive portions of this website, including leaving any comments, filling out forms, or
otherwise submitting information. Urban Story Ventures will not knowingly collect personally
identifiable information from children under 13. If Urban Story Ventures learns it has any
information or content from anyone under the age of 13, it will delete that information.
3. The Personal Information We Collect and Use
Information Collected by Us
Urban Story Ventures may collect, use, and is responsible for certain personal information that
you provide when you voluntarily sign up for e-mails, comment on social media, fill out any type
of form, access private membership pages or groups (whether hosted on urbanstoryventures.com
or a third-party website such as Facebook), or otherwise contact Urban Story Ventures via an
online form, phone call, or e-mail. The information collected may include your name, e-mail,
address, phone number, and/or career application information. You are not required to provide
any personally identifiable information to merely access or visit this website.
Urban Story Ventures may collect domain information and “cookies” (small files saved on your
hard drive by your web browser) to analyze website and advertisement performance, track user
patterns, save information from your previous visits and customize your experience.
vendors may collect nonpersonal information through the use of these technologies. Nonpersonal
information might include the browser you use, the type of computer you use and technical
information about your means of connection to this website such as the operating systems and
the Internet service providers utilized and other similar information. Urban Story Ventures’
systems may also automatically gather information about the areas you visit and search terms
you use on this website and about the links you may select from within this website to other
areas of the Internet.
If you are located in the European Economic Area (EEA), we are regulated under the General
Data Protection Regulation which applies across the European Union (including in the United
Kingdom) and we are responsible as controller of that personal information for the purposes of
How we use your personal information
Urban Story Ventures collects such information in order to send information and marketing emails, and improve website performance and customer service.
Who We Share Your Personal Information With
Urban Story Ventures respects your privacy and will never sell, trade or transfer your personally
identifiable information to third parties (beyond what is necessary for fulfilling a customer
transaction or service, or for the basic functionality of an online service) without your consent.
We do, however, share select information with our third-party marketing vendors and
development project partners.
Urban Story Ventures may release personal information to enforce its Website Terms and
Conditions of Use, other Terms and Conditions, manage its business, protect users or the general
public, or to otherwise comply with legal obligations.
If you give Urban Story Ventures your permission, it may also use personal identification
information for internal or external marketing and promotional purposes.
Whether Information Has to Be Provided by You and Why
We do not require you to provide any personal data in order to view this website.
How Long Your Personal Information Will Be Kept
We will hold all personal data until you let us know you would like for us to delete it or
unsubscribe from our marketing contacts, which you are free to do at any time.
Reasons We Can Collect and Use Your Personal Information
Urban Story Ventures collects and uses your personal information for the following lawful bases:
to send information and marketing e-mails, and improve website performance and customer
4. Use and Transfer of Your Information Out of the EEA
This website is operated in the United States and the third parties with whom we might share
your personal information as explained above are also located in the United States or other
countries located outside the EU. If you are located in the EEA or elsewhere outside of the
United States, please be aware that any information you provide will be transferred to the United
States. By using this website, participating in any of its services and/or providing your
information, you consent to this transfer.
These countries do not have the same data protection laws as the United Kingdom and EEA.
While the European Commission has not given a formal decision that such countries provide an
adequate level of data protection similar to those which apply in the United Kingdom and EEA,
any transfer of your personal information will be subject to the derogation in Article 49
permitting non-repetitive transfers that concern only a limited number of data subjects, as
permitted by Article 49 of the General Data Protection Regulation that is designed to help
safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your
If you would like further information, see “How to contact us” below. We will not otherwise
transfer your personal data outside of the EEA or to any organization (or subordinate bodies)
governed by public international law or which is set up under any agreement between two or
5. Your Rights
If you want to unsubscribe from receiving e-mails from Urban Story Ventures, you may do so at
any time. Each e-mail from Urban Story Ventures includes instructions for unsubscribing from
these e-mail communications.
If you are covered by the General Data Protection Regulation, you have a number of important
rights free of charge. In summary, those include rights to:
• Fair processing of information and transparency over how we use your use personal
• Access to your personal information and to certain other supplementary information that
this Privacy Notice is already designed to address
• Require us to correct any mistakes in your information which we hold
• Require the erasure of personal information concerning you in certain situations
• Receive the personal information concerning you which you have provided to us, in a
structured, commonly used and machine-readable format and have the right to transmit
those data to a third party in certain situations
• Object at any time to processing of personal information concerning you for direct
• Object to decisions being taken by automated means which produce legal effects concerning
you or similarly significantly affect you
• Object in certain other situations to our continued processing of your personal information
Otherwise restrict our processing of your personal information in certain circumstances
You may also have the right to claim compensation for damages caused by our breach of any
data protection laws.
For further information on each of those rights, including the circumstances in which they apply,
see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights
under the General Data Protection Regulation, available at: https://ico.org.uk/fororganisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
If you would like to exercise any of those rights, please:
• Email, call, or write to us
• Provide us enough information to identify you (e.g., name, e-mail address, mailing address,
user name, billing details)
• Provide us proof of your identity and address (a copy of your driver’s license or passport
and a recent utility or credit card bill)
• Provide us with the information to which your request relates, including any account or
reference numbers, if you have them
6. Keeping Your Personal Information Secure
We have appropriate security measures in place to prevent personal information from being
accidentally lost, used or accessed in an unauthorized way. We limit access to your personal
information to those who have a genuine business need to know it. Those processing your
information will do so only in an authorized manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify
you and any applicable authorities of a suspected data security breach where we are legally
required to do so.
Please note that any comments or information that you post on the website, including the social
media pages, become public and third parties may use your information. Urban Story Ventures is
not responsible for any unauthorized uses by third parties in such context. You disclose such
information at your own risk.
7. Links to Other Sites
You may see content on this website that links to the sites and services of our partners, suppliers,
advertisers, sponsors, licensors or other third parties. Any products or services reached through a
third-party link are subject to separate privacy policies. Urban Story Ventures is not responsible
for or liable for any content on or actions taken by such third-party websites.
8. How to Complain
We hope that we can resolve any question or concern you raise about our use of your
If you are covered by the General Data Protection Regulation, you may lodge a complaint with a
supervisory authority, in particular in the European Union (or European Economic Area) state
where you work, normally live, or where any alleged infringement of data protection laws
9. Changes to This Privacy Notice
at any time and will notify you of any such changes by email or postal mail if you have provided
your email or postal address to us.
10. How to Contact Us
you, or you wish to change your personal information in our records, please contact Urban Story
Ventures, [email protected], 735 Broad Street, Suite 600, Chattanooga, TN 37402.
11. Do You Need Extra Help?
If you would like this notice in another format (for example: audio, large print, braille) please
contact us (see “How to contact us” above).